The residence halls on the Waynesburg University main campus are now equipped with Comcast Cable modems for Internet Access. Every student using the Comcast service is required to read and be familiar with the Comcast Acceptable Use Policy. Please check out the other links below for more information about the Comcast Cable Modem service.
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MINIMUM COMPUTER REQUIREMENTS
Minimum Requirements for PC Based Computers
Minimum Requirements for MacIntosh Based Computers
Wireless routers SHOULD NOT be used in the Residential Halls because of the following reasons:
REPORTING PROBLEMS TO COMCAST
To report a Problem to Comcast, call the toll free Comcast number that is available from your Residence Director and Residence Assistants. That number also can be found posted around campus and in the residence halls. (You will not need an account number.)
Check out the Waynesburg Technology page for more information about the Cable Modem service.
INTERNET ACCESS FAQs
Q: What do I do if I forget my myConnect password?
If you forget your password for your myConnect account contact the Help Desk at 724-852-3413.
Q: How long does my password last?
Your myConnect password expires every 60 days. You need to change it before then. If you have set your "Challenge Question and Answer" you can have your password reset automatically, otherwise, you will need to contact the help desk at 724-852-3413.
Q: What do I need to connect to the Residence Hall Network?
You will need several things, which can divide into two main categories: computer software and hardware. In terms of hardware, you need an Ethernet network card/adapter. New computers come pre-installed with ethernet hardware when purchased. If you need to purchase one, in general, ethernet cards/adapters cost more for laptop computers than desktop machines, and more for Macintoshes than IBM compatibles. On the software side, you will need network drivers that will connect you to the network which should be installed through the operating system.
Q: What does it cost to connect to the Residence Hall Network?
There is no charge for activation. You may need a Network card or a Network cable, you can get those from any store in town that sells computer parts.
Q: What if I don't have a network card?
Network cards and network cables are available in any store in town that sells computer parts. You may contact the Help Desk at 724-852-3413 for a list of 3rd Party vendors in the area to purchase and/or install your Network Card. Once your network card is installed and cable plugged in, you can access to the Internet.
Q: My network cable broke, where can I buy a new one?
Network cables are available in any store in town that sells computer parts.
Q: I got a new computer. Do I need to make any changes?
If your new computer does not have a network card in it, you may purchase one at any store in town that sells computer parts. You may call the Help Desk at 724-852-3413 for 3rd party vendors in the area to purchase and/or install your network card.
Q: Where can I find the Residence Hall Policies and Procedures?
Click on the "Residence Network Policies and Procedures" link found on the Information Technology Office webpage.
Q: Can I use wireless routers or wireless access points in my room?
Not recommended. There are two network connections in each room. You will be permitted one device connected to each network connection.